| A. | General regulations |
| 1. | The following gambling agreements apply for all gambling agreements. These have to be accepted by the gambling customer at the latest upon conclusion of the agreement. |
| 2. | The involved parties in any bet are the bookmaker on the one and the gambling customer on the other hand. Gambling is strictly forbidden for children and adolescents. Bets can be put on the occurrence of a gambling incident which is determined by the bookmaker. |
| 3. | According to the regulations of the applicable federal state law the bookmaker announced the present gambling regulations. |
| 4. | The gambling customer declares a) that he/she is at least 18 years old. In case of doubt, the bookmaker is entitled to demand identification. b) is not aware of the outcome of the incidents that form the basis of the respective bet prior to the conclusion of the agreement as well as c) that the funds he/she uses to pay the wager do not originate from an illegal action and are to his/her free disposal. |
| 5. | At any time, the bookmaker is entitled to decline acceptance of gambling offers without giving reasons, to limit the amount of wagers prior to accepting bets and/or to carry out changes in the rates prior to the gambling deal. It is also to the own discretion of the bookmaker to bindingly define rates and payment limits for the gambling customer. |
| 6. | The gambling agreement comes about by accepting the gambling offer. For the interpretation of the agreement's content, the records of the bookmaker are decisive. In case of the surrender of a lottery ticket, the gambling customer accepts the correctness of this lottery ticket with the unobjected receipt. Later objections will not be considered. By his own motivation, the bookmaker is entitled to correct spelling, calculation, rate or other mistakes at any time and also after the conclusion of the agreement – even if the requirements of article 871 ABGB (Austrian Civil Code) do not exist. Thereof, the bookmaker’s right for rescission of the agreement by reason of mistake (§ 871 ABGB – Austrian Civil Code) remains unaffected. In case, it should emerge after completion of the gambling agreement that – for whatever reason – its content is neither defined nor can be defined the bet is invalid and the wager must be reimbursed. |
| 7. | A unilateral right of the gambling customer to withdraw from the gambling agreement upon its completion is excluded. |
| 8. | With no exception, the payment of the winnings is carried out against return of the original lottery ticket, if the bookmaker surrendered a lottery ticket. The bookmaker is howsoever not liable or obliged to pay for any loss or damage (destruction) of the lottery ticket. He is also not obliged to verify the eligibility of the lottery ticket’s holder. |
| 9. | If lottery tickets are not presented within a period of 90 days from the day following the completed gambling incident, the customer's right for payment expires. The bookmaker is entitled to reserve his right to pay the winning with a period of up to 45 days after presentation of the lottery ticket. In each case, the bookmaker may make the payment of a winning contingent on the customer presenting a valid photo ID. |
| 10. | The customer is neither allowed to convey possible claims against the bookmaker from gambling agreements against payment or free of charge, nor to give these claims in mortgage or dispose of them in another legal way, nor to balance those claims against claims of the bookmaker. |
| 11. | As there are no other responsibility clauses that must compulsorily be applied, the factual appropriate court at the location of the headquarters of the bookmaker is responsible for all disputes. |
| 12. | In the following cases, the bet is invalid or the gambling agreement is, after the fact and amicably, considered as cancelled and that with the legal consequence that the wager must be reimbursed to the gambling customer: a) If the gambling incident does not take place as indicated in the quota sheet (e.g. interchanged home filed advantage; except the home team practices its home field advantage – for whatever reasons – on an external stadium. b) If the gambling deal occurs after the actual start of the gambling incident that forms the basis of the bet or non-according to the gambling regulations. However, this does not apply for those bets that are offered by the bookmaker due to their kind continuously after the start of the gambling incident and that are marked as those bets that may even be closed after the start of the gambling incident, for example long-term bets or live bets. The time of the conclusion of the gambling agreement that is determined by the bookmaker is binding for the gambling customer. c) If the gambling incident is cancelled or does not take place, unless ca) at the point in time of cancellation, there is already an alternate date for the gambling incident fixed, that is within a period of the following two calendar days, counted from the originally scheduled start of the gambling incident, or cb) the gambling incident is completed within the scope of an athletic tournament event (e.g. World-, Europe or National championship, the Olympics, tennis tournament etc.). d) If the gambling incident is discontinued without an official evaluation following immediately upon the cancellation. Therefore, changes of the classification data after the fact (e.g. decisions imposed from above) remain unconsidered. e) If a tennis match is terminated by w.o. |
| 13. | The following regulations apply for the evaluation of the gambling outcome: a) The results immediately announced upon the termination of the gambling incident are decisive (e.g. award ceremony, provided that this takes place directly after the gambling incident). b) In football matches the result after 90 minutes (regular playing time) and in ice hockey matches the result after 60 minutes (regular playing time) is decisive. Therefore, possible overtimes or penalty shoot-outs have no bearing on the gambling agreement, except the parties have entered into an alternative agreement through the annotation in the records of the bookmaker (e.g. Eurocup – rise bet). c) If two or more competitions of the same kind take place (e.g. two giant slaloms) at one place, all bets that were closed prior to the start of the first incident only apply for the first incident, unless it is expressly entered into another agreement. |
| 14. | In 'dead heats' (2 or more equally seeded), the payments are divided accordingly (e.g. wager 100 and a rate onto the winner 1.8 makes a gambling payment of 180. Therefore, with two winners the payment is 90 and with three winners each 60). In gambling incidents in which only two starters (teams) attend (e.g. practice duel) and no rate for a tie is offered, the payments are not divided in case of 'dead heats' but the complete wager is reimbursed. |
| 15. | If the gambling incident takes place according to the requirements of the existing General gambling regulations and if an attendee or a team does not compete in this incident, the gambling agreement remains persistent ('play or pay'). This means that a bet that is placed on a non-participant or a non-participating team is considered lost for the customer. |
| 16. | If more gambling incidents are combined ('combination bet') the following applies: a) If one or more incidents are cancelled, discontinued of do not take place for other reasons without a supplement carried out for the purpose of point 12 c or without an official evaluation carried out for the purpose of 12 d, this/these incident(s) is/are valued with the rate 1.00. This also applies for tennis matches terminated by w.o. b) If all gambling incidents are cancelled, discontinued or do not take place for other reasons, without a supplement taking place for the purpose of point 12 c or without an official evaluation taking place for the purpose of point 12 d, the gambling agreement is repealed retroactively and the wager must be reimbursed. This also applies for tennis matches terminated by w.o. c) If a conclusion of the agreement only after the start of one ore more incidents, for these incidents the rate 1.0 applies for these results. This does not apply for the bets given in point 12 b, second sentence. If the gambling deal is carried out only after the start of all incidents, then also point 12 b applies analogously. |
| 17. | In one bet, one and the same gambling incident may only occur once. If a gambling incident occurs more than once in one bet, the complete bet is invalid and the wager must be reimbursed. However, this does not apply for those bets that are expressively offered due to their kind by the bookmaker in this way. |